By moving to our new model, we are not bound to the insurance carrier's policies and restrictions. Your time will not be limited to 10-15 minutes, which will allow more time and determine the best treatment option. Each patient will spend up to 60 minutes with our providers vs. the 10-15 minutes allowed by insurance guidelines. This will result in more personalized care and allows both the patient to be heard and the provider to address all the patients’ health concerns. Time restraints can also make a patient feel rushed and provides an opportunity for errors within the practice.
Since the start of the COVID-19 pandemic, we have introduced telemedicine to our practice and will continue to do so. Upon entering the lobby, each patient is required to be part of a health check, a temperature reading, and a few questions regarding their current health status. This will allow us to reduce foot traffic through our office, maintain a high level of safety, sanitation and protect those patients who are at the highest risk of COVID-19 infection.
No, not accepting insurance allows us to concentrate on you, the patient. Without the administrative burdens and invasive requirements, we can save time and money. We are also able to offer extended office visit time and more availability via technology. We want you to feel like a part of our integrative family and not a number or commodity.
We will not be accepting Medicare or Medicaid. Although we do not bill Medicare you are still able to utilize your Medicare coverage for all other medical care received outside our practice as well as tests, labs, and medications. Paying cash for our services will not forfeit your Medicaid or Medicare coverage. Additionally, some Medicare plans may accept out-of-network coverage and reimbursement. Please contact your insurance provider for further details. Effective June 30th, 2021 we will no longer accept Medicaid or Medicare.
If a patient transfers to another provider, there are three ways to obtain medical records; we can fax the records to your new provider, mail them to your home or patients can obtain the records directly from our office. However, there will be a small fee of $20.00. All based upon patient request. Please allow 1 week for the processing of your medical records request.
Yes, for Office Visits and Bioidentical Hormone Pellets only (see above). Alpha-Stim will be on a case-by-case basis. Other services such as group visits, Hyperbaric Oxygen therapy, injections, or IVs, will not receive a superbill.
Yes, we will prescribe most medications. There will be some exceptions. We will work with your team of doctors to ensure no complications occur and continue to provide medications as long as you are our patient. There are several compounding (Medicine Chest and FW Custom Rx) and retail pharmacies where we send prescriptions. Patients must allow 48 hrs. (2 business days) for retail refills and 72 hrs. (3 business days) for compounding refills to process within our office. After this time frame, patients are required to contact their pharmacy before pickup to confirm the refill has been completed. If any refills are requested more than 4 weeks since the patient’s last appointment, there will be a $50 fee.
Once we become a cash pay practice, we will gladly prescribe controlled substances to our patients, provided they continue with their office visits according to state guidelines. This will include but is not limited to Testosterone therapy, Adipex, Lyrica, and Gabapentin. Narcotics include Oxycodone, Hydrocodone, Norco, and Percocet. Benzodiazepines include Xanax, Ativan, and Klonopin.
If you were a previous patient within our insurance model and returning to our new cash pay model within 6-mos. of August 1st, 2021, this will be considered continued care and not require a new Office Visit.
Once a patient has established care in our cash pay model, an existing patient is considered someone who has had an office visit within a 2-year timeframe. Anything outside of 2-years (24 mos.) will be considered a new patient and require an initial office visit appointment at the listed fee schedule.
Each insurance is different. Medications will be submitted to either a retail or a compounding pharmacy which the patient is responsible for payment. We have an arrangement with PathLabs for a blood draw and Direct Imaging and Easy MRI, which offer a discounted rate for their laboratory and imaging services.
Each patient can pay by credit card, check, or cash. We also offer an online payment method through our FWIMED.com website.